Help centre

Use “Forgot password” or “Forgot PIN” on the sign-in page. Enter your account number, email and date of birth to get a one-time code.

USD, EUR, GBP, CAD, AUD, CHF, AED, INR, SGD, NZD, SEK and NOK. Your accounts open in the one you pick.

Checking for everyday spending, Savings for growth and Current for business-style activity.

Verify your identity, then request a Visa or Mastercard from the Cards tab. Once an admin approves it, the card appears in your dashboard.

Know-your-customer checks confirm your identity. Until you are verified, single transactions are capped and loans and cards are locked.

Crypto, a check deposit, or a virtual gift card. The crypto address is shown when you choose the coin.

No monthly fee. Local transfers are free, withdrawals carry a flat $1 equivalent, and international transfers are 1.5% with a small minimum.

Use the contact page. We email a confirmation straight away and reply from the address on that page.